If you’re unsatisfied with any of our products, we encourage you to tell us about your unsatisfactory experience.
Contact us and let us know how we can provide you with better products and services. We will generally respond to your query within 48 hours.
We accept returns and refunds from customers who bought Clear Choice CBD products directly from our website clearchoicecbd.com?. Unfortunately, we won’t accept any returns of products bought through retail partners – these will not be eligible for returns or refunds.
Our return policy and process for products bought on our website is as follows:
- Products may only be returned within the first 14 days of receiving your order. After this period, your purchase will no longer be returnable or refundable.
- Contact us within the first 14 days of receiving your order to notify us that you wish to return the product.
- Please include your reason for requesting a refund in your initial email where you state that you wish to return the product.
- Once notifying us that you wish to return the product for a refund, you will be responsible for shipping the product/products back to us within the first 14 days of receiving your order.
- After shipping the product back to us, please send us the parcel tracking number as proof that you have shipped the product within the return period.
- We’ll only issue your refund once we receive the parcel and the product is returned to us. Please wait 7-10 for the refund to reflect in your bank account. If you don’t receive your refund within this period, please contact us to ensure your refund was paid over.
We are an independent supplement supplier. The content of our website hasn’t been evaluated or approved by the FDA and we can’t legally diagnose, treat or cure any medical conditions. We recommend you consult with your doctor before using any supplements or health-related products, including the products listed on our website.
Our products are sourced from industrial hemp, which is legally grown in the US under the Industrial Hemp Act. All our products undergo testing to ensure it fulfils all necessary legal requirements with regards to hemp and its constituents.